Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Blissmi platform, including our website, mobile applications, and related services (the “Services”).

“Blissmi”, “we”, “us”, or “our” refers to:

• •Blissmi Limited (Hong Kong) and/or
• •Blissmi Holdings Pte. Ltd. (Singapore)

depending on the entity providing the Services in your jurisdiction.

Blissmi is a digital health and wellness platform that provides:

• •general health information
• •personalised lifestyle insights
• •preventive health guidance
• •access to third-party wellness services

Blissmi is not:

• •a healthcare provider
• •a medical service provider
• •an insurance provider

Blissmi does not provide:

• •medical advice
• •diagnosis
• •treatment
• •clinical services

Blissmi generates personalised outputs based on:

• •user-provided information
• •behavioural and lifestyle data
• •rule-based systems
• •algorithmic models
• •artificial intelligence

These outputs may include:

• •recommendations
• •health scores
• •insights
• •alerts or risk indicators

All outputs are:

• •informational only
• •not exhaustive
• •not guaranteed to be accurate or complete

Blissmi is a digital health and wellness platform designed to provide general health information, personalised lifestyle insights, and access to third-party wellness services. Blissmi does not provide medical advice, medical diagnosis, medical treatment, or clinical services of any kind.

All content and outputs available through Blissmi — including but not limited to AI-generated insights, recommendations, health scores, alerts, risk indicators, assessments, and guidance — are provided for informational and educational purposes only. These outputs are generated using a combination of rule-based systems, algorithms, and artificial intelligence models, and are not intended to be complete, accurate, or tailored to your full medical history.

Blissmi does not:

• •diagnose any disease, condition, or disorder;
• •provide clinical, therapeutic, or treatment recommendations;
• •prescribe medication, supplements, or medical interventions;
• •replace or substitute professional medical advice, diagnosis, or care.

Any “risk indicators,” “alerts,” or “red flags” presented within the platform are precautionary and informational only. They are not clinical determinations, and the absence of such alerts does not indicate the absence of risk or underlying medical conditions.

You acknowledge and agree that:

• •you are solely responsible for your health decisions and actions;
• •you will not rely on Blissmi as a substitute for professional medical advice;
• •you will seek guidance from a qualified healthcare professional for any medical concerns, symptoms, or treatment decisions.

You should always consult a licensed healthcare provider regarding any medical condition, symptom, or treatment plan. Never disregard, delay, or avoid seeking professional medical advice because of information provided by Blissmi.

Blissmi makes no representations or warranties regarding the accuracy, completeness, reliability, or effectiveness of any content, insights, or recommendations provided through the platform.

To the fullest extent permitted by law, Blissmi disclaims all liability for any loss, injury, damage, or adverse outcome arising from:

• •your use of or reliance on the platform;
• •any actions or decisions taken based on Blissmi outputs;
• •any interactions with third-party providers accessed through the platform.

Blissmi may generate alerts or risk indicators based on patterns in your data.

You acknowledge that:

• •these alerts are informational only
• •they are not medical determinations
• •they may be incomplete or inaccurate
• •absence of alerts does not mean absence of risk

You agree that:

• •you will use the Services at your own risk
• •you will not rely on Blissmi as a substitute for medical advice
• •you will consult qualified healthcare professionals when needed

You are solely responsible for:

• •your health decisions
• •your interpretation of any outputs
• •any actions taken based on the platform

Blissmi may:

• •recommend healthcare or wellness providers
• •facilitate bookings
• •process payments

All third-party providers:

• •are independent
• •are not employed by or controlled by Blissmi

Blissmi:

• •does not provide medical or wellness services
• •does not guarantee provider quality, safety, or outcomes
• •is not responsible for any services delivered by providers

Blissmi may facilitate payments for third-party services.

You agree that:

• •Blissmi acts as a payment facilitator only
• •all services are delivered by third-party providers
• •refunds, cancellations, and disputes may be subject to provider terms

Blissmi is not responsible for:

• •service delivery
• •provider cancellations
• •disputes between you and providers

By using the Services, you agree that Blissmi may:

• •collect and process your data
• •aggregate and anonymise data
• •use de-identified data for:
  • ◦analytics
  • ◦research
  • ◦product improvement
  • ◦insights shared with enterprise partners

Blissmi will not:

• •sell personally identifiable information
• •attempt to re-identify anonymised data

Anonymised data:

• •cannot be linked back to you
• •may continue to be used after account deletion

You may delete your account at any time.

Upon deletion:

• •identifiable personal data will be removed or anonymised
• •certain data may be retained where required by law

Anonymised and aggregated data:

• •will not be deleted
• •cannot be linked to you

For enterprise-sponsored users:

• •account management may be subject to employer or insurer agreements

All platform content, including:

• •software
• •algorithms
• •designs
• •content

are owned by or licensed to Blissmi.

You may not:

• •copy
• •distribute
• •reverse engineer
• •exploit

any part of the Services without permission.

To the fullest extent permitted by law, Blissmi shall not be liable for:

• •any health outcomes
• •any decisions made based on the platform
• •any inaccuracies in outputs
• •any interactions with third-party providers

You agree to indemnify Blissmi against any claims arising from:

• •your use of the Services
• •your reliance on outputs
• •your interactions with third-party providers

We do not guarantee:

• •uninterrupted access
• •error-free operation

Services may be modified or discontinued at any time.

These Terms are governed by the laws of:

• •Hong Kong or Singapore, depending on the contracting entity.

We may update these Terms at any time.

Continued use of the Services constitutes acceptance of updated Terms.